NextChair/prisma/schema.prisma

// NextChair — Phase 2 database schema.
//
// Portability: every model deliberately avoids Postgres-only features
// (native arrays, JSONB-specific operators, LISTEN/NOTIFY) so the
// `datasource.provider` below can later change to "mysql" with a
// `prisma migrate diff` instead of a schema rewrite. Concretely:
//   - no `String[]` / scalar-list columns anywhere (see BreakDay join table)
//   - `Decimal`, `Json`, `@db.Date`, `@db.Text` are used because Prisma maps
//     all four to native, equivalent types on both Postgres and MySQL
//   - recurring wall-clock times (working hours, breaks) are stored as
//     `Int` minutes-from-midnight rather than a DB TIME type, so scheduling
//     math lives in application code, not in provider-specific SQL

generator client {
  provider = "prisma-client"
  output   = "../generated/prisma"
}

// Connection URL lives in prisma.config.ts (Prisma 7) and is passed to
// PrismaClient at runtime via a driver adapter — see src/lib/db/prisma.ts.
datasource db {
  provider = "postgresql"
}

// ─────────────────────────────────────────────────────────────────────────
// Enums
// ─────────────────────────────────────────────────────────────────────────

enum Weekday {
  MONDAY
  TUESDAY
  WEDNESDAY
  THURSDAY
  FRIDAY
  SATURDAY
  SUNDAY
}

/// Code-defined permission set, granted to a Role via RolePermission.
/// Kept as an enum (not a user-editable table) — the set of possible
/// actions is defined by the application, not by end users, in v1.
enum Permission {
  MANAGE_BUSINESS_PROFILE
  MANAGE_BOOKING_RULES
  MANAGE_SERVICES
  MANAGE_STAFF
  MANAGE_LOYALTY_PROGRAMME
  MANAGE_NOTIFICATION_SETTINGS
  VIEW_ALL_STAFF_APPOINTMENTS
  MANAGE_OWN_APPOINTMENTS
  CHECK_IN_CUSTOMERS
  MANAGE_LOYALTY_STAMPS
  MANAGE_OWN_AVAILABILITY
  VIEW_CUSTOMER_DIRECTORY
  BOOK_ON_BEHALF_OF_CUSTOMER
}

enum StaffStatus {
  ACTIVE
  ON_BREAK
  INACTIVE
}

/// PENDING -> CONFIRMED -> CHECKED_IN -> IN_PROGRESS -> COMPLETED is the
/// happy path. CANCELLED is reachable from PENDING/CONFIRMED/CHECKED_IN.
/// NO_SHOW is reachable only from CONFIRMED (once CHECKED_IN, the customer
/// did show up). COMPLETED/CANCELLED/NO_SHOW are terminal. The transition
/// map itself lives in services/scheduling/appointment.service.ts, not
/// here — this enum is just the vocabulary.
enum AppointmentStatus {
  PENDING
  CONFIRMED
  CHECKED_IN
  IN_PROGRESS
  COMPLETED
  CANCELLED
  NO_SHOW
}

enum TimeOffStatus {
  PENDING
  APPROVED
  DECLINED
}

enum RewardType {
  PERCENTAGE
  FIXED_AMOUNT
  FREE_SERVICE
}

enum RewardStatus {
  AVAILABLE
  REDEEMED
  EXPIRED
}

enum LoyaltyTransactionType {
  STAMP_ADDED
  STAMP_REMOVED
  STAMP_EXPIRED
  REWARD_REDEEMED
}

enum NotificationCategory {
  BOOKING_CONFIRMATION
  BOOKING_REMINDER
  BOOKING_CHANGED
  BOOKING_CANCELLED
  LOYALTY_REWARD_EARNED
  LOYALTY_REWARD_AVAILABLE
  MARKETING
}

enum NotificationChannel {
  EMAIL
  SMS
  PUSH
}

enum NotificationStatus {
  PENDING
  SENT
  FAILED
}

// ─────────────────────────────────────────────────────────────────────────
// Business
// ─────────────────────────────────────────────────────────────────────────

/// The tenant. v1 ships with exactly one row, seeded at setup time, but
/// every other model hangs off `businessId` rather than assuming a
/// singleton so multi-business support later is additive, not a rewrite.
model Business {
  id          String  @id @default(cuid())
  slug        String  @unique
  name        String
  description String? @db.Text
  logoUrl     String?

  phone        String?
  email        String?
  website      String?
  instagramUrl String?
  facebookUrl  String?

  /// IANA timezone, e.g. "Europe/London". All wall-clock scheduling math
  /// (working hours, breaks, booking rules) is interpreted in this zone.
  timezone String @default("Europe/London")
  /// ISO 4217 currency code, e.g. "GBP".
  currency String @default("GBP")
  locale   String @default("en-GB")

  createdAt DateTime @default(now())
  updatedAt DateTime @updatedAt

  locations         BusinessLocation[]
  hours             BusinessHours[]
  settings          BusinessSettings?
  bookingRule       BookingRule?
  serviceCategories ServiceCategory[]
  services          Service[]
  staff             StaffProfile[]
  roles             Role[]
  appointments      Appointment[]
  loyaltyProgramme  LoyaltyProgramme?
}

/// Split from Business (rather than address fields on Business itself) so
/// a second location is an additive row later, not a schema migration.
/// v1 only ever creates one row per business and treats it as primary.
model BusinessLocation {
  id String @id @default(cuid())

  businessId String
  business   Business @relation(fields: [businessId], references: [id], onDelete: Cascade)

  name         String   @default("Main Location")
  addressLine1 String
  addressLine2 String?
  city         String
  region       String?
  postalCode   String
  country      String   @default("GB")
  latitude     Decimal? @db.Decimal(9, 6)
  longitude    Decimal? @db.Decimal(9, 6)
  isPrimary    Boolean  @default(true)

  createdAt DateTime @default(now())
  updatedAt DateTime @updatedAt

  @@index([businessId])
}

/// Recurring weekly opening hours for the business as a whole (distinct
/// from a staff member's individual WorkingHours).
model BusinessHours {
  id String @id @default(cuid())

  businessId String
  business   Business @relation(fields: [businessId], references: [id], onDelete: Cascade)

  dayOfWeek       Weekday
  isClosed        Boolean @default(false)
  /// Minutes since midnight, e.g. 600 = 10:00. Ignored when isClosed.
  opensAtMinutes  Int?
  closesAtMinutes Int?

  @@unique([businessId, dayOfWeek])
}

model BusinessSettings {
  id String @id @default(cuid())

  businessId String   @unique
  business   Business @relation(fields: [businessId], references: [id], onDelete: Cascade)

  cancellationPolicy String? @db.Text
  lateArrivalPolicy  String? @db.Text
  bookingTerms       String? @db.Text
  privacyPolicyUrl   String?

  updatedAt DateTime @updatedAt
}

/// Scheduling policy — see docs/implementation-plan.md §6/§16. Every field
/// has a sane default so the row can be created once at business setup and
/// tuned later without a migration.
model BookingRule {
  id String @id @default(cuid())

  businessId String   @unique
  business   Business @relation(fields: [businessId], references: [id], onDelete: Cascade)

  minNoticeMinutes              Int  @default(120)
  maxAdvanceDays                Int  @default(60)
  cancellationWindowHours       Int  @default(24)
  rescheduleWindowHours         Int  @default(24)
  slotIntervalMinutes           Int  @default(30)
  bufferBeforeMinutes           Int  @default(0)
  bufferAfterMinutes            Int  @default(5)
  /// null = no daily cap. Business-wide total across all staff.
  maxAppointmentsPerDay         Int?
  /// null = no per-staff cap. Distinct from maxAppointmentsPerDay — this
  /// limits how many appointments any single staff member can take in a
  /// day, independent of the shop-wide total.
  maxAppointmentsPerStaffPerDay Int?

  customerCanChooseStaff Boolean @default(true)
  allowGuestBooking      Boolean @default(true)
  requireApproval        Boolean @default(false)
  /// Modelled now, not enforced anywhere yet — deposits are a future
  /// payments phase (see docs/implementation-plan.md §6, "later phase").
  requireDeposit         Boolean @default(false)

  updatedAt DateTime @updatedAt
}

// ─────────────────────────────────────────────────────────────────────────
// Auth (Auth.js / NextAuth v5 + Prisma adapter standard shape)
// ─────────────────────────────────────────────────────────────────────────

/// The single identity table for every human in the system — customers,
/// staff, and owners all authenticate as a User; role/permission comes
/// from whichever profile (CustomerProfile / StaffProfile) hangs off it.
/// A staff member who is also an owner is one User with one StaffProfile
/// whose Role carries the extra permissions — never two accounts.
model User {
  id            String    @id @default(cuid())
  name          String?
  email         String?   @unique
  emailVerified DateTime?
  /// E.164 format. Nullable + unique now so phone-based login (brief:
  /// "design so phone login can easily be added later") is additive.
  phone         String?   @unique
  phoneVerified DateTime?
  image         String?
  /// null for OAuth-only users (no password set).
  passwordHash  String?
  /// Platform-level flag, separate from the business Role/Permission
  /// model — out of scope to exercise in Phase 2, but the brief's "Future
  /// Roles" note calls out a platform administrator explicitly.
  isSuperAdmin  Boolean   @default(false)

  createdAt DateTime @default(now())
  updatedAt DateTime @updatedAt

  accounts                Account[]
  sessions                Session[]
  customerProfile         CustomerProfile?
  staffProfile            StaffProfile?
  notifications           Notification[]
  notificationPreferences NotificationPreference[]
  /// Whoever actually cancelled an appointment — the customer themselves,
  /// or the staff member who did it on their behalf.
  cancelledAppointments   Appointment[]            @relation("AppointmentCancelledBy")
  /// Whoever initiated a booking — see Appointment.createdByUserId.
  createdAppointments     Appointment[]            @relation("AppointmentCreatedBy")
}

model Account {
  id                String  @id @default(cuid())
  userId            String
  type              String
  provider          String
  providerAccountId String
  refresh_token     String? @db.Text
  access_token      String? @db.Text
  expires_at        Int?
  token_type        String?
  scope             String?
  id_token          String? @db.Text
  session_state     String?

  user User @relation(fields: [userId], references: [id], onDelete: Cascade)

  @@unique([provider, providerAccountId])
}

model Session {
  id           String   @id @default(cuid())
  sessionToken String   @unique
  userId       String
  expires      DateTime

  user User @relation(fields: [userId], references: [id], onDelete: Cascade)
}

model VerificationToken {
  identifier String
  token      String   @unique
  expires    DateTime

  @@unique([identifier, token])
}

// ─────────────────────────────────────────────────────────────────────────
// People
// ─────────────────────────────────────────────────────────────────────────

/// userId is optional so a guest booking can create a CustomerProfile with
/// no account at all. Deliberately NOT unique-constrained on email/phone —
/// guest duplicate-detection is an explicit open question in
/// docs/implementation-plan.md §15 (Question 4); a hard constraint here
/// would force a premature answer and break repeat guest bookings under
/// a shared household email/phone.
model CustomerProfile {
  id String @id @default(cuid())

  userId String? @unique
  user   User?   @relation(fields: [userId], references: [id], onDelete: SetNull)

  firstName String
  lastName  String
  email     String
  phone     String?
  isGuest   Boolean @default(true)

  preferredBarberId String?
  preferredBarber   StaffProfile? @relation("PreferredBarber", fields: [preferredBarberId], references: [id], onDelete: SetNull)

  createdAt DateTime @default(now())
  updatedAt DateTime @updatedAt

  appointments    Appointment[]
  loyaltyAccounts LoyaltyAccount[]
  notes           CustomerNote[]

  @@index([email])
  @@index([phone])
  @@index([preferredBarberId])
}

model StaffProfile {
  id String @id @default(cuid())

  userId String @unique
  user   User   @relation(fields: [userId], references: [id], onDelete: Cascade)

  businessId String
  business   Business @relation(fields: [businessId], references: [id], onDelete: Cascade)

  roleId String
  role   Role   @relation(fields: [roleId], references: [id])

  bio              String?     @db.Text
  status           StaffStatus @default(ACTIVE)
  isBookableOnline Boolean     @default(true)

  createdAt DateTime @default(now())
  updatedAt DateTime @updatedAt

  services                    StaffService[]
  workingHours                WorkingHours[]
  breaks                      Break[]
  timeOff                     TimeOff[]
  appointments                Appointment[]
  preferredByCustomers        CustomerProfile[]    @relation("PreferredBarber")
  authoredLoyaltyTransactions LoyaltyTransaction[] @relation("LoyaltyTransactionAuthor")
  authoredCustomerNotes       CustomerNote[]       @relation("CustomerNoteAuthor")

  @@index([businessId])
}

/// businessId-scoped so future multi-business use never leaks one
/// business's custom roles into another's role picker.
model Role {
  id String @id @default(cuid())

  businessId String
  business   Business @relation(fields: [businessId], references: [id], onDelete: Cascade)

  name     String
  /// true for the seeded Barber/Owner roles; false for anything an owner
  /// creates later (e.g. Receptionist) — lets the UI protect system roles
  /// from deletion without a separate table.
  isSystem Boolean @default(true)

  createdAt DateTime @default(now())

  permissions RolePermission[]
  staff       StaffProfile[]

  @@unique([businessId, name])
}

model RolePermission {
  id String @id @default(cuid())

  roleId     String
  role       Role       @relation(fields: [roleId], references: [id], onDelete: Cascade)
  permission Permission

  @@unique([roleId, permission])
}

// ─────────────────────────────────────────────────────────────────────────
// Catalog
// ─────────────────────────────────────────────────────────────────────────

model ServiceCategory {
  id String @id @default(cuid())

  businessId String
  business   Business @relation(fields: [businessId], references: [id], onDelete: Cascade)

  name         String
  displayOrder Int     @default(0)
  isActive     Boolean @default(true)

  createdAt DateTime @default(now())
  updatedAt DateTime @updatedAt

  services Service[]

  @@index([businessId])
}

model Service {
  id String @id @default(cuid())

  businessId String
  business   Business @relation(fields: [businessId], references: [id], onDelete: Cascade)

  categoryId String
  category   ServiceCategory @relation(fields: [categoryId], references: [id], onDelete: Cascade)

  name                String
  description         String? @db.Text
  durationMinutes     Int
  /// Standard SQL DECIMAL — supported natively on both Postgres and MySQL.
  price               Decimal @db.Decimal(10, 2)
  bufferBeforeMinutes Int     @default(0)
  bufferAfterMinutes  Int     @default(0)
  isActive            Boolean @default(true)
  allowOnlineBooking  Boolean @default(true)
  displayOrder        Int     @default(0)

  createdAt DateTime @default(now())
  updatedAt DateTime @updatedAt

  staff               StaffService[]
  appointmentServices AppointmentService[]
  loyaltyEligibleFor  LoyaltyEligibleService[]

  @@index([businessId])
  @@index([categoryId])
}

/// Which staff can perform which service — the brief explicitly requires
/// barber-specific service availability. An optional price/duration
/// override supports a senior barber charging more for the same service.
model StaffService {
  id String @id @default(cuid())

  staffId String
  staff   StaffProfile @relation(fields: [staffId], references: [id], onDelete: Cascade)

  serviceId String
  service   Service @relation(fields: [serviceId], references: [id], onDelete: Cascade)

  priceOverride           Decimal? @db.Decimal(10, 2)
  durationOverrideMinutes Int?

  @@unique([staffId, serviceId])
}

// ─────────────────────────────────────────────────────────────────────────
// Scheduling (availability inputs — see docs/implementation-plan.md §14)
// ─────────────────────────────────────────────────────────────────────────

model WorkingHours {
  id String @id @default(cuid())

  staffId String
  staff   StaffProfile @relation(fields: [staffId], references: [id], onDelete: Cascade)

  dayOfWeek    Weekday
  isOff        Boolean @default(false)
  startMinutes Int?
  endMinutes   Int?

  @@unique([staffId, dayOfWeek])
}

/// A recurring break (e.g. daily lunch) can apply to several days, so the
/// day list is a join table (BreakDay) rather than a scalar array column —
/// MySQL has no native array type, and this schema is meant to survive a
/// provider swap without a redesign.
model Break {
  id String @id @default(cuid())

  staffId String
  staff   StaffProfile @relation(fields: [staffId], references: [id], onDelete: Cascade)

  label        String
  startMinutes Int
  endMinutes   Int

  createdAt DateTime @default(now())

  days BreakDay[]
}

model BreakDay {
  id String @id @default(cuid())

  breakId   String
  break     Break   @relation(fields: [breakId], references: [id], onDelete: Cascade)
  dayOfWeek Weekday

  @@unique([breakId, dayOfWeek])
}

model TimeOff {
  id String @id @default(cuid())

  staffId String
  staff   StaffProfile @relation(fields: [staffId], references: [id], onDelete: Cascade)

  startDate DateTime      @db.Date
  endDate   DateTime      @db.Date
  reason    String?
  status    TimeOffStatus @default(APPROVED)

  /// Both null = blocks the whole day, every day in [startDate, endDate]
  /// (the original, pre-Phase-5 behaviour — every existing row has both
  /// null). When set, this row instead blocks only [startMinutes,
  /// endMinutes] on each day in range, same as a break. This is also how
  /// Phase 5's "Block Time" (a one-off slot like a meeting or personal
  /// break) is represented — a TimeOff row with startDate = endDate and a
  /// short reason — rather than inventing a separate blocked-time model;
  /// see docs/phase-5-summary.md.
  startMinutes Int?
  endMinutes   Int?

  createdAt DateTime @default(now())

  @@index([staffId, startDate, endDate])
}

// ─────────────────────────────────────────────────────────────────────────
// Booking
// ─────────────────────────────────────────────────────────────────────────

model Appointment {
  id String @id @default(cuid())

  businessId String
  business   Business @relation(fields: [businessId], references: [id], onDelete: Cascade)

  customerId String
  customer   CustomerProfile @relation(fields: [customerId], references: [id], onDelete: Cascade)

  staffId String
  staff   StaffProfile @relation(fields: [staffId], references: [id], onDelete: Restrict)

  status AppointmentStatus @default(CONFIRMED)

  /// Stored as UTC instants; the business's `timezone` (see Business model)
  /// is applied at the presentation/query layer, so DST transitions are a
  /// rendering concern, not a storage one.
  startAt DateTime
  endAt   DateTime

  notes String? @db.Text

  /// Cancellation is a status transition, never a delete — these three
  /// fields are only ever set together, when status becomes CANCELLED.
  cancellationReason String?
  cancelledAt        DateTime?
  cancelledByUserId  String?
  cancelledByUser    User?     @relation("AppointmentCancelledBy", fields: [cancelledByUserId], references: [id], onDelete: SetNull)

  /// Who initiated this booking — the customer themselves if self-service
  /// (or null for a guest with no account), or the staff member if created
  /// on the customer's behalf (Phase 5 "Book for customer"/"Follow-up").
  /// Purely provenance; never used for permission checks (ownership is via
  /// customerId/staffId, not this field).
  createdByUserId String?
  createdByUser   User?   @relation("AppointmentCreatedBy", fields: [createdByUserId], references: [id], onDelete: SetNull)

  createdAt DateTime @default(now())
  updatedAt DateTime @updatedAt

  services            AppointmentService[]
  loyaltyTransactions LoyaltyTransaction[]
  notifications       Notification[]

  @@index([staffId, startAt])
  @@index([businessId, startAt])
  @@index([customerId])
}

/// One appointment can carry multiple services (the booking flow's "Add
/// another service" step). price/duration are snapshotted at booking time
/// so a later Service price change never rewrites booking history.
model AppointmentService {
  id String @id @default(cuid())

  appointmentId String
  appointment   Appointment @relation(fields: [appointmentId], references: [id], onDelete: Cascade)

  serviceId String
  service   Service @relation(fields: [serviceId], references: [id], onDelete: Restrict)

  priceAtBooking           Decimal @db.Decimal(10, 2)
  durationAtBookingMinutes Int

  @@index([appointmentId])
}

// ─────────────────────────────────────────────────────────────────────────
// Loyalty — ledger-based by design (brief: "never simply store a stamp
// count"; every stamp add/remove/redemption is its own row).
// ─────────────────────────────────────────────────────────────────────────

model LoyaltyProgramme {
  id String @id @default(cuid())

  businessId String   @unique
  business   Business @relation(fields: [businessId], references: [id], onDelete: Cascade)

  isEnabled      Boolean @default(false)
  stampsRequired Int     @default(10)

  rewardType     RewardType @default(PERCENTAGE)
  /// Percentage points or a fixed-amount value depending on rewardType;
  /// null when rewardType is FREE_SERVICE.
  rewardValue    Decimal?   @db.Decimal(10, 2)
  rewardLabel    String?
  maxRewardValue Decimal?   @db.Decimal(10, 2)

  autoApplyReward       Boolean @default(true)
  requiresStaffApproval Boolean @default(false)

  stampsExpireAfterDays  Int?
  rewardExpiresAfterDays Int?

  earnOnCancelled Boolean @default(false)
  earnOnNoShow    Boolean @default(false)

  cardBackgroundColor    String?
  cardBackgroundImageUrl String?
  stampIcon              String?
  termsLine              String?

  updatedAt DateTime @updatedAt

  /// An empty eligibleServices/eligibleStaff list means "all services /
  /// all staff are eligible" — an explicit row is only needed to *restrict*
  /// eligibility, so the common "loyalty applies to everything" case
  /// requires zero extra rows.
  eligibleServices LoyaltyEligibleService[]
  eligibleStaff    LoyaltyEligibleStaff[]
  accounts         LoyaltyAccount[]
}

model LoyaltyEligibleService {
  id                 String           @id @default(cuid())
  loyaltyProgrammeId String
  loyaltyProgramme   LoyaltyProgramme @relation(fields: [loyaltyProgrammeId], references: [id], onDelete: Cascade)
  serviceId          String
  service            Service          @relation(fields: [serviceId], references: [id], onDelete: Cascade)

  @@unique([loyaltyProgrammeId, serviceId])
}

model LoyaltyEligibleStaff {
  id                 String           @id @default(cuid())
  loyaltyProgrammeId String
  loyaltyProgramme   LoyaltyProgramme @relation(fields: [loyaltyProgrammeId], references: [id], onDelete: Cascade)
  staffId            String

  @@unique([loyaltyProgrammeId, staffId])
}

model LoyaltyAccount {
  id String @id @default(cuid())

  customerId String
  customer   CustomerProfile @relation(fields: [customerId], references: [id], onDelete: Cascade)

  loyaltyProgrammeId String
  loyaltyProgramme   LoyaltyProgramme @relation(fields: [loyaltyProgrammeId], references: [id], onDelete: Cascade)

  /// Cached running total for fast reads. Always derived from — and
  /// reconciled against — `transactions`; the ledger, not this column, is
  /// the source of truth (brief requirement).
  currentStamps Int @default(0)

  createdAt DateTime @default(now())
  updatedAt DateTime @updatedAt

  transactions LoyaltyTransaction[]
  rewards      LoyaltyReward[]

  @@unique([customerId, loyaltyProgrammeId])
}

model LoyaltyTransaction {
  id String @id @default(cuid())

  loyaltyAccountId String
  loyaltyAccount   LoyaltyAccount @relation(fields: [loyaltyAccountId], references: [id], onDelete: Cascade)

  type   LoyaltyTransactionType
  /// +1 for a stamp, -1 for a staff correction, etc.
  amount Int
  reason String?

  appointmentId String?
  appointment   Appointment? @relation(fields: [appointmentId], references: [id], onDelete: SetNull)

  authoredByStaffId String?
  authoredByStaff   StaffProfile? @relation("LoyaltyTransactionAuthor", fields: [authoredByStaffId], references: [id], onDelete: SetNull)

  createdAt DateTime @default(now())

  @@index([loyaltyAccountId])
}

/// A completed/redeemed reward is recorded here *before* the account's
/// active stamp count resets, per the brief's explicit requirement.
model LoyaltyReward {
  id String @id @default(cuid())

  loyaltyAccountId String
  loyaltyAccount   LoyaltyAccount @relation(fields: [loyaltyAccountId], references: [id], onDelete: Cascade)

  rewardType RewardType
  value      Decimal?     @db.Decimal(10, 2)
  label      String
  status     RewardStatus @default(AVAILABLE)

  appliedToAppointmentId String?
  redeemedAt             DateTime?
  expiresAt              DateTime?

  createdAt DateTime @default(now())

  @@index([loyaltyAccountId])
}

// ─────────────────────────────────────────────────────────────────────────
// Notifications — abstracted behind category + channel so an SMS/push
// provider is a new NotificationChannel value and a sender implementation,
// never a schema change.
// ─────────────────────────────────────────────────────────────────────────

model Notification {
  id String @id @default(cuid())

  userId String?
  user   User?   @relation(fields: [userId], references: [id], onDelete: SetNull)

  appointmentId String?
  appointment   Appointment? @relation(fields: [appointmentId], references: [id], onDelete: SetNull)

  category NotificationCategory
  channel  NotificationChannel
  status   NotificationStatus   @default(PENDING)

  subject String?
  body    String  @db.Text

  sentAt        DateTime?
  failureReason String?

  createdAt DateTime @default(now())

  @@index([userId])
  @@index([appointmentId])
}

model NotificationPreference {
  id String @id @default(cuid())

  userId String
  user   User   @relation(fields: [userId], references: [id], onDelete: Cascade)

  category  NotificationCategory
  channel   NotificationChannel
  isEnabled Boolean              @default(true)

  @@unique([userId, category, channel])
}

// ─────────────────────────────────────────────────────────────────────────
// Misc
// ─────────────────────────────────────────────────────────────────────────

model CustomerNote {
  id String @id @default(cuid())

  customerId String
  customer   CustomerProfile @relation(fields: [customerId], references: [id], onDelete: Cascade)

  authorStaffId String
  author        StaffProfile @relation("CustomerNoteAuthor", fields: [authorStaffId], references: [id], onDelete: Restrict)

  body String @db.Text

  createdAt DateTime @default(now())
  /// Set automatically whenever body changes — the only edit signal this
  /// phase needs (see StaffService and docs/phase-5-summary.md for the
  /// note permission model: a staff member may edit/delete only their own
  /// note). A full field-level audit trail was judged unnecessary for v1.
  updatedAt DateTime @updatedAt

  @@index([customerId])
}

/// Generic audit trail for staff/owner actions on sensitive records
/// (permission changes, business setting edits). Not written to by
/// anything in Phase 2 — the table exists now so Phase 4/6 features don't
/// need a migration to start using it.
model AuditLog {
  id String @id @default(cuid())

  actorUserId String?
  action      String
  entityType  String
  entityId    String
  /// `Json` maps to native `jsonb`/`json` on both Postgres and MySQL.
  metadata    Json?

  createdAt DateTime @default(now())

  @@index([entityType, entityId])
  @@index([actorUserId])
}